Helpful answers

A little help before the upgrade.

Fitment, shipping, and the details before you order.

View all FAQs
01Where do you ship?

We currently ship to eligible addresses in the United States only. Enter your address at checkout to confirm availability and the shipping charge before you pay. See our Shipping Policy.

02Where can I find delivery information?

Review any delivery estimate shown at checkout before ordering. If you need an item by a particular date or have a question about delivery, contact support@bimmerautosupply.com before purchasing. See our Shipping Policy for tracking and delayed-order information.

03How do I track my order after it's been shipped?

You can view your orders by logging into your account. Tracking information is sent by email when your order ships. If you need help, email support@bimmerautosupply.com.

04Are your products real carbon fiber?

Yes, most of products are crafted from 100% pre-preg dry carbon fiber, ensuring top-notch quality and exceptional durability. To provide complete transparency, any products made from ABS Plastic OR ABS Plastic + Carbon Fiber are clearly stated in the product title and detailed under the "Features" tab in the product description. We take pride in offering authentic carbon fiber enhancements that elevate the aesthetics and performance of your BMW. Should you have any specific questions about the materials used in a particular product, feel free to contact our customer support team at support@bimmerautosupply.com

05What if I receive a damaged or defective product?

Contact support@bimmerautosupply.com promptly with your order number, details and photos or video. We will explain the assessment and any return or replacement process. For an approved claim, we will replace the item; if it cannot be replaced, we will provide a refund. See our Return and Refund Policy. Mandatory consumer rights remain unaffected.